Reviews from homeowners across coastal LA, the San Fernando Valley, hillside Eastside neighborhoods, the South Bay, San Gabriel Valley, and the Palisades canyon corridor. HVAC, plumbing, water heaters, drains, electrical panels, EV chargers, and heat pump installations.
Every review on this page is written by a real Los Angeles homeowner and tied to a specific service call. We avoid generic five-star testimonials that read like ad copy. The reviews here describe the symptom, the diagnosis, the work performed, and (when relevant) what we explicitly did not upsell.
You will notice mentions of specific neighborhoods (Woodland Hills, Torrance, Pasadena, Echo Park), specific equipment (Bradford White, Square D, Tesla Wall Connector), and specific failure modes (TXV, slab leak, bus bar damage). That specificity is intentional. It is also the same standard we hold ourselves to in writing service estimates.
Recent customer reviews
★★★★★
Annette P.Pasadena · · Google
First cold morning of December the furnace clicked and locked out. Old craftsman closet furnace, 22 years old. Tech tested the flame sensor, igniter, pressure switch, and gas valve in order — turned out to be a cracked ceramic igniter. Replaced it, checked carbon monoxide at the vent, vacuumed the cabinet, and showed us the readings. He was upfront that the heat exchanger has another 2-3 years if we want to bridge to a heat pump conversion instead of replacing furnace + AC separately.
→ Honest igniter repair with CO safety check
★★★★★
Lupita R.Glendale · · Google
Old 80% efficiency furnace in the garage, intermittent ignition. Tech ran through the safeties one by one, found a partially blocked draft inducer from a bird nest in the vent. Cleared the vent, installed a wire screen, cleaned the flame sensor while there, and pressure-tested the gas line. Took photos of the vent fix before and after. Has run perfectly through three more cold snaps.
→ Vent blockage from bird nest — cleared and screened
★★★★★
Frank D.Pasadena · · Google
Main sewer backup on a Sunday with two grandkids visiting. They were on-site within 90 minutes, cleared the line through the front cleanout, then ran a camera all the way to the city tap. Found two root intrusions about 18 feet out at the old clay joints. Showed us the footage, recommended hydro jet plus an enzymatic monthly treatment rather than excavation. No more backups in 5 months.
→ Sunday main-line clear + camera evidence + jetting plan
★★★★★
Marcus T.Woodland Hills · · Google
Our AC died on the second day of the September heat wave and the Valley was already cooking. Tech came out same afternoon, found a swollen run capacitor and a contactor with pitted points, swapped both, then actually measured the temperature split at the supply and return before leaving. He also flagged that our 18-year-old condenser is showing acid signs and gave us a replacement window of next spring, not a panic sale today. Honest call.
AC was blowing room temperature air for two days during the heat dome. Tech showed up in a labeled van with parts on hand. Diagnosed a failed TXV (thermal expansion valve), had a replacement on the truck, pulled vacuum, recharged to manufacturer subcool spec, started up. Took readings to confirm proper operation before leaving. He even cleaned the outdoor coil free of charge while he was waiting on the vacuum to hold.
→ TXV replacement with proper vacuum pull and charge
★★★★★
Henry B.Echo Park · · Google
1916 bungalow, partial K&T mixed with 1970s aluminum. We were terrified of the price tag. They proposed a staged rewire: do the kitchen and bathrooms first (where insurance cares most), then bedrooms next year. Pulled permit for stage 1, finished cleanly, and gave us a written scope for stage 2 with the same price held for 24 months. That kind of planning is rare.
→ Staged rewire with locked stage-2 pricing
★★★★★
Brittany N.Long Beach · · Yelp
AC was barely cooling. Tech came out, checked static pressure first, then the filter, then refrigerant. Found a clogged coil that the previous service had ignored. Cleaned the coil properly with non-acidic cleaner (coastal aluminum is fragile), rinsed, dried, restarted. Temp split went from 14 to 21 degrees in one visit. He showed me before and after readings.
1923 craftsman with knob-and-tube still active in half the house. We were planning a kitchen and master bath remodel so they coordinated the rewire with the walls open. Pulled all the K&T, ran new MC cable through the walls, added AFCI/GFCI per current code, installed a 200A panel with room for future EV. They saved the original push-button switches in the front entry as a heritage touch. Quality work that respected the house.
→ K&T removal coordinated with remodel timing
★★★★★
Steve A.Torrance · · Google
Water bill jumped 60% and we could not find anything wet. Slab house, built in 1968. Tech did meter isolation, pressure testing, then thermal imaging and acoustic on suspected hot line. Pinpointed a hot-side slab leak under the hallway tile. Re-routed through the attic instead of breaking the slab — way less invasive. Bill dropped back to normal the next month.
→ Slab leak located non-invasively, re-routed through attic
★★★★★
Marco S.Sherman Oaks · · Direct
Replaced an old Zinsco panel (another known problem panel). Pulled the LADBS permit, coordinated with LADWP for the meter pull, did the swap in a day and a half, GFCI/AFCI per current code, and surge protection at the main. Labels are clean and accurate. Inspector signed off without a single correction. Highly recommend.
→ Zinsco panel replaced with full code upgrade
★★★★★
Andrew L.Woodland Hills · · Direct
Big Valley house, west-facing, west bedroom always overheated. We expected an upsell to a bigger system. Instead they recommended a 4-ton heat pump matched to the house plus a 12K ductless mini-split as a dedicated zone for the master bedroom. The mini-split runs during the worst afternoon hours so the main system does not have to fight that one room. Smart design.
→ Mini-split as supplemental zone instead of oversized main system
★★★★★
Diana R.Sherman Oaks · · Google
Two-zone system, upstairs always 8 degrees warmer than down. Three previous companies wanted to sell us a bigger condenser. These guys took static pressure readings, found a crushed flex run in the attic and an undersized return grille feeding the upstairs handler. Fixed the duct, upsized the return, balanced the dampers. The upstairs now matches the thermostat within 1 degree. Total cost was a fraction of a new system.
→ Duct + return fix instead of upsell
★★★★★
Hagop M.Glendale · · Google
Replaced our 1990s gas pack on the roof. New 14-SEER2 package unit, new curb adapter, new disconnect, new T-stat with proper heat pump wiring just in case we electrify later. They craned the old unit off and the new one on within 4 hours. Inspector signed off same week. House is cooling rooms that have never been cool before.
→ Rooftop gas pack swap with future-electrification wiring
★★★★★
Jonas M.Echo Park · · Direct
Converted our detached garage into a recording studio and needed cooling that did not punch through the walls acoustically. They speced a 12K wall-mount with a low-static condenser placed behind a sound baffle on the side yard, hidden line-set with a paintable cover, and a dedicated 20-amp circuit from the main panel. Permit, inspection, the works. The mini-split is quieter than the studio computer fan.
→ Quiet ADU mini-split with aesthetic line-set hide
★★★★★
Sara L.Westwood · · Direct
Condo, kept getting nuisance trips on the kitchen GFCI. Building was useless because they said it was inside our unit. Electrician traced the protected circuit — turned out the dishwasher motor had a slow ground leak that only tripped under thermal load. Replaced the GFCI receptacle and recommended a dishwasher service. Symptom resolved while we sort the appliance side. He charged for the diagnosis only.
→ GFCI nuisance trip traced to appliance ground leak
★★★★★
Vince F.Calabasas · · Google
Big house, two AC condensers, pool equipment, and we wanted to plan for two EVs and a heat pump water heater next year. They did a real load calc instead of just upgrading to 200A and calling it done. Recommended a 320/400-amp meter-main with two 200-amp sub-feeds. Did the math on transformer capacity with the utility before committing. We have headroom for years now.
→ 320/400-amp service designed around 5-year electrification plan
★★★★★
Carla M.Long Beach · · Yelp
Tub drain plus bathroom sink both backing up. Did the basic snake first to confirm it was a branch issue, not the main. Found old cast iron with scale buildup near the wye fitting. Did a hydro jet at appropriate PSI for the pipe age, cleared 40 years of scale, ran a camera to confirm. They were very careful not to over-pressure the old pipe. Tub drains fully in seconds now.
→ Pressure-managed hydro jet on aging cast iron
★★★★★
Eli S.Silver Lake · · Direct
1928 Spanish bungalow, gas furnace was on its last legs and we wanted to electrify before next winter. They actually did a Manual J on it instead of guessing tonnage. Specced a 2.5-ton variable-speed heat pump with a return-air enlargement and tied it to a new 60-amp circuit. Permit pulled and inspected by LADBS. House is quieter and the line set under the eave is barely visible. They thought about the aesthetics too.
→ Right-sized heat pump for hillside historic home
★★★★★
Olivia C.Santa Monica · · Direct
New Model Y, garage panel was already at 80% load with the existing AC and dryer. Instead of pushing a panel upgrade they installed a Tesla Wall Connector configured at 32 amps with adaptive load management, and the charger throttles automatically when the dryer is running. Clever solution, saved me from a full service upgrade. LADWP service assessment was filed correctly. Wallbox sits flush against the drywall and the conduit run looks intentional.
Coastal home, condenser was rusting badly and the fan motor was screaming. Instead of just swapping the motor they recommended a corrosion-coated replacement condenser (Goodman GSXC sea coast model) since we are 4 blocks from the water. Paid a bit more upfront but the salt-air protection makes sense here. They sealed the line set entry with proper UV-resistant boot.
→ Sea-coast condenser specified for ocean-adjacent home
★★★★★
Mei L.Los Feliz · · Yelp
Kitchen drain kept backing up every 6 weeks no matter what we tried. They cabled it, then camera-inspected, and found a belly in the line under the slab from a 1960s remodel. Honest about the options: jet and maintain quarterly, or open the slab and re-pitch the section. We chose to maintain for now and they set up a 90-day reminder. No backup in 3 months and counting.
→ Belly diagnosed via camera, honest maintain-vs-replace options
★★★★★
Catherine V.Highland Park · · Google
Kitchen sink had a slow leak under the cabinet that turned out to be three different small leaks: a corroded angle stop, a worn basket strainer, and the disposal flange. Plumber pulled everything, swapped the angle stops to quarter-turn ball valves, re-bedded the strainer with fresh plumber putty, and re-sealed the disposal. Took photos of everything and gave me a labeled diagram. Cabinet bottom is dry for the first time in years.
→ Multi-source under-sink leak diagnosed and corrected
★★★★★
Doug E.Pasadena · · Google
Suspected slab leak based on warm tile in the kitchen. They did meter isolation and pressure testing first, confirmed an active leak on the hot side, then narrowed the location with thermal imaging and acoustic listening to a 3-foot section. Re-routed the hot line through the attic instead of opening the slab. Less disruptive, less downtime, and the warm spot is gone.
→ Slab leak rerouted through attic — no concrete cut
★★★★★
Priscilla T.Westwood · · Direct
High-rise condo, water stain appeared on our ceiling that the upstairs neighbor swore was not them. Building engineer was useless. These guys came in with thermal cameras, identified that the leak was actually from a riser wall shared by two units, not from upstairs directly. Documented everything for the HOA. Saved us from finger-pointing and got it routed to the right repair team.
→ High-rise leak diagnosed and documented for HOA
★★★★★
Tomás G.Van Nuys · · Google
Master bedroom outlet was dead, then the upstairs hallway, then a random outlet in the garage all on the same circuit. Electrician traced the issue back to a backstab connection in a hidden junction box behind a remodel wall. The previous owner had buried a J-box (against code). He pulled new wire, installed an accessible junction with proper wire nuts, GFCI protected the garage outlet, and labeled the breaker. Three hours, fair price, everything works.
→ Hidden buried J-box found, corrected to code
★★★★★
Patricia G.Mar Vista · · Google
Pressure regulator failed and pushed 105 PSI into the house. We started getting weeping fixtures everywhere. They tested the static and dynamic pressure, confirmed the regulator was shot, replaced it with a Watts adjustable model, dialed it to 65 PSI, and verified at three fixtures. Also flagged the expansion tank as undersized for the new water heater (which we had not noticed). Replaced that too.
→ PRV replacement + expansion tank correction
★★★★★
Jordan W.Studio City · · Direct
Built an ADU above the detached garage and the original HVAC plan was to extend ductwork from the main house. They talked us out of it (logistically a nightmare given the lot) and instead designed a 18K single-zone mini-split with the condenser tucked behind the garage on a soundproof pad. Permit, inspection, app setup, the whole thing. ADU tenant has been happy through summer and winter.
→ ADU mini-split with sound-managed condenser placement
★★★★★
Margaret H.Brentwood · · Direct
Replaced an obsolete Federal Pacific panel (which I had no idea was a known fire hazard) with a 200-amp Square D QO. Pulled permit through LADBS, coordinated with LADWP for the meter pull, included whole-home surge protection, and labeled every breaker with both the room and what is on it. Took two days end-to-end and the inspector signed off same day as final. Power went out for about 4 hours total. Crew put down floor protection from front door to panel.
→ FPE panel replacement with proper permit + utility coordination
★★★★★
Reza A.Hollywood Hills · · Google
Kept losing power to half the kitchen randomly. Three other electricians had thrown parts at it. This crew pulled the panel cover, found a charred bus bar under one of the breaker stabs. The panel itself was the failure point, not any individual circuit. Replaced the panel, GFCI/AFCI per current code, and labeled cleanly. The fact that they actually inspected the bus instead of just swapping breakers is why I will use them again.
→ Bus bar damage found — root cause vs symptom-swap
★★★★★
Heather B.Encino · · Direct
Old 75-gallon gas tank started rumbling and the relief valve was weeping. We have a big family and long pipe runs, so they recommended replacing with a 50-gallon power-vent paired with a recirculation pump on a smart timer instead of going tankless (which would have needed gas line resizing). Wait time at the master bath dropped from 90 seconds to about 15. Permit, expansion tank, new pressure regulator, seismic straps all done.
→ Tank + recirculation pump beats forced tankless upgrade
★★★★★
Aaron K.Sherman Oaks · · Direct
Tesla Model 3 owner. They walked me through the difference between a NEMA 14-50 and a hardwired Wall Connector before installing. Picked the hardwired version because of the longer warranty and adjustable amperage. Ran conduit along the garage ceiling instead of through the wall (less drywall damage), permitted through LA City, inspected, and walked me through the Tesla app config on site. Clean.
→ Hardwired Wall Connector with proper conduit routing
★★★★★
Dana W.Manhattan Beach · · Direct
Stain on the dining room ceiling kept growing. We assumed roof leak but the roofer said no. Plumber did pressure isolation room by room and found a pinhole in a hot-water copper line above the dining ceiling, traced back to the second-floor master bath. Cut a clean 8-inch access, replaced the section with PEX-A, pressure-tested at 100 PSI for 30 minutes before closing up. Drywall guy patched the next day.
→ Pinhole leak located behind drywall with minimal cutout
★★★★★
Will P.Culver City · · Google
ChargePoint Home Flex for our Bolt and a planned second EV. They ran 6/3 to a 60-amp circuit so we can crank the charger up to 48 amps when both cars need it. Bonded the conduit, hardwired with proper torque, and walked me through the app setup. Permit was pulled and inspected. No drama.
→ Future-proof 60A circuit for ChargePoint Home Flex
★★★★★
Jeremy O.Burbank · · Direct
Whole-house repipe from galvanized to PEX-A after we kept getting rust flakes in the cold water. Two-person crew, three full days, very minimal drywall damage. They mapped every fixture, ran the home runs through the crawl space, installed a manifold in the laundry room, and pressure tested everything at 100 PSI overnight before closing up. Water pressure is now consistent at every fixture.
→ Full galvanized-to-PEX repipe in 3 days
★★★★★
Ravi N.Studio City · · Direct
Heat pump water heater install in the garage. They actually thought about the air volume — the garage is small and a HPWH needs enough air mass. Added a louvered door panel to the laundry room behind it for makeup air, routed condensate to the laundry sink drain, and bonded a dedicated 30-amp circuit. The HPWH runs in heat-pump mode most of the time (efficient) instead of falling back to resistance.
→ HPWH installed with proper air-volume engineering
★★★★★
Rajiv K.Torrance · · Google
Tankless unit kept throwing a code 12 on cold mornings. The last tech said it was the gas valve and quoted $1,400. These guys actually pulled the air intake screen, descaled the heat exchanger, found a pinched condensate line that was freezing on cold nights and choking the burner. Total bill was $385 and the code has not come back in 6 weeks. They also re-routed the condensate to drain properly.
→ Tankless code 12 diagnosed without gas valve upsell
★★★★★
Sona K.Glendale · · Google
Tank started leaking from the bottom at 11pm on a Friday. Shutoff valve was old and would not close fully. They had a tech out by midnight with a portable shutoff and a tarp setup. Came back Saturday morning with a new 40-gallon Bradford White, installed with new shutoff, expansion tank, drain pan, seismic straps. Old one hauled away. Total downtime maybe 14 hours including overnight.
→ Late-night emergency tank leak contained, full replacement next day
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What makes the visit worth it
Good home service is not just speed. It is the quality of the first diagnosis, the clarity of the scope, and whether the technician names the hidden conditions before they become expensive surprises.
Measured diagnosis
Readings before recommendations
HVAC calls should include temperature, airflow, electrical, and access checks. Plumbing calls should include pressure, isolation, fixture pattern, and water heater safety. Electrical calls should include circuit, panel, load, and device review.
Scope clarity
Repair, replace, or stage it
The proposal should explain the confirmed cause, what could change price, which related trade may matter, and what risk remains if the homeowner chooses the smaller repair.
Local context
Los Angeles changes the job
Coastal corrosion, Valley heat, hillside access, older wiring, slab leaks, shared buildings, ADUs, and EV charging can all turn a simple symptom into a whole-home systems decision.